Organizing Companies and Territory1.1 By stc Kuwait.
1.2 Legal address: Olympiya Building – Salmiya, P.O. Box 181, Salmiya 22002, Kuwait.
Phone No : 5567000 fax : 55676712
Calendar Period of the stc game
2.1 Due to the great success of the stc Game competition, stc announces the renewal of the competition period from March 01, 2021 up to May 30, 2021. Please check online at www.stc-game.com or contact Customer Service by dialing 102.
Acceptance of Terms and Conditions3.1 All participants warrant that they have read and fully understand these Terms and Conditions carefully which are on public view at www.stc-game.com
3.2 By sending an SMS to the short code 55500 (150 fils/day) or 55501 (free of charge), participants accept and understand the complete terms and conditions and agree:
3.2.1 To receive SMS communication from stc on their mobile phones relating to the Promotion.
3.2.2 To receive SMS communication/advertising offers from stc or from other companies that cooperate with stc.
3.3 stc reserves the right to cancel or amend the offer and these Terms and Conditions at any time. Any changes will be posted online at www.stc-game.com
3.4 In the event of dispute regarding the Terms and Conditions, conduct, results, and all other matters relating to the Promotion, the decision of stc shall be final and no correspondence or discussion shall be entered into unless otherwise mandated by law.
3.5 This T & C shall remain in full force and effective during the stc promotion period until 30/05/2021 (not taking into account temporarily suspensions of the offer for operational reasons, e.g. for repairs, planned maintenance or upgrades).
Participants of the promotion4.1 The following categories of customers are eligible to participate:
4.1.1 All persons who are stc customers during the period of the Promotion, except those mentioned in article 4.2 below.
4.1.2 Legal entities (corporate) that are stc customers during the period of the Promotion. Only an authorized signatory on behalf of the legal entity will be entitled to take receipt of the prize.
4.1.3 If the winner is under 18, he/she must appear to collect the prize along with his/her guardian.
4.2 The following cannot participate:
•Employees of stc Kuwait
•Employees of Promotion suppliers
•Employees of any company directly collaborating with stc for the purpose of executing the Promotion
•Spouses and blood relatives of the above, up to the first degree
4.3 stc reserves the right to disqualify any participant who appears to have breached any provision of the Terms and Conditions.
4.4 Customer who is participating in the Promotion, hereby warrant that all information submitted is true, current and complete.
Availability and accessibility of information and Opt-out mechanism5.1 All information of the promotion shall be published in www.stc-game.com as or can be obtained on calling the stc Customer Service on 102.
5.2 Each participant can opt-in to this promotion via sending “1” to 55500 (150 fils/day) and then will start receiving promotion-related messages.
5.3 Once a participant opts-in using the shortcode 55500, he/she will be charged daily for the rate of 150 fils.
5.4 Information about the number of points (participations/chances) scored by the participants through the promotion will be sent to the participants through SMS messages automatically after the participant sends the respective keyword. In order to know the score, each participant can send an SMS with the keyword “points” to the Short Code 55501 (free of charge), and will receive the reply.
5.5 Each participant can opt-out of the promotion by sending an SMS with the keyword “0” to 55500 (FREE of charge). If afterwards the participant sends a new SMS message to the Short Code 55500 (150 fils/day) he/she will be considered as a participant in the Promotion again and will start receiving Promotion-related messages once again).
5.6 Each participant can change his/her language by sending “English” for English or “Arabic” for Arabic to 55501, (free of charge).
5.7 If the promotion is terminated, stc will publish a message regarding the termination in its official website (www.stc-game.com).
5.8 Interruption or early termination of the promotional Promotion shall not release Provider from its obligation to give out already awarded prizes and execute all other actions required except for the cases when termination or interruption of the Promotion was called by actions or events which are not under stc’s control.
Regulations of participation in the promotion:6.1 To participate in the promotion, stc subscribers must send “1” to the Short Code 55500 (150 fils/day)
6.2 Every SMS sent to the Short Code 55501 is free of charge. All messages sent from short code 55501 to the participants of the promotion are free of charge.
6.3 Once a subscriber enters the promotion he/she will receive a welcome message acknowledging registration with 100 points.
6.4 Each message sent by the participant to the short code 55501, will be rewarding points to the participant. Once participant answers a question, he will get 1000 points for the correct answer and 500 points for the wrong answer.
6.5 For each correct or wrong reply sent to the Short Code 55501 the participant receives points, which are added up during the promotion. For the first message (registration SMS to 55500), the participant receives 100 points as a welcome bonus.
6.6 Points are accumulated in two modes:
6.6.1 Normal Mode: In basic mode, the participant receives at least 1000 points for each correct answer and 500 points for each wrong answer sent to 55501.
6.6.2 Bonus Phases Mode: During bonus phases, participants will receive more points for each SMS than in Normal Mode. Bonus phases will last from half an hour to one day, will be equally accessible to all participants, and will be communicated to the participants via an SMS.
Place, date, time and order of the prizes7.1 The Promotion shall start on March 01, 2021 (being the first day) and shall end on May 30, 2021 (being the last day of the promotion).
7.2 Each participant in the promotional promotion will be identified by the subscriber’s number (MSISDN).
7.3 The information of each participant’s record for the whole period of the promotion will start at 00:00:00 hours on the first day of the promotion and end at 23:59:59 hours on the last day of the promotion.
7.4 Draws and declaration of winners will be conducted at MOCI premises every Monday in the presence of Provider Team and Auditor. stc will publicize the winners of the previous week on www.stc-game.com for marketing purposes.
7.5 The winner points should be reset after each week. Each participant can win (1) $3,000 weekly prize, at maximum, during the Promo duration.
7.6 Minimum points required to enter the draw for the weekly prizes:
7.6.1 A minimum of 450 points will enable the customer to enter the draws, each 450 points will entitle the subscriber to have 1 chance to enter the draws.
7.7 Weekly Prizes - winning mechanism (draw): For the Weekly Prizes (Sunday to Saturday), the Prizes shall be won by Random Draw among all participants on the system until that specific Saturday who match the minimum point required. Participations of participants are determined based on the points they collected during the respective weekly period. The Random Draws will determine one (1) winner and five (5) Runner ups, in case the winner is not reached or is not eligible or does not wish to obtain the Prize. The first Runner Up is the first chosen in case the winner does not collect the Prize, the second Runner Up is the second chosen and so on. In case the fifth (5th) Runner up is not reachable the prize shall remain in the property of stc and the Provider.
Terms of the prizes8.1 All winners will be contacted by stc or Provider representative via phone call to their MSISDN number used to participate in the promotion.
8.2 All winners will receive notice within 3 calendar days from the date of the draw.
8.3 All prizes will be delivered within 10 working days by stc from the day the winner is successfully contacted.
8.4 Winners must confirm in writing that they are the legal holders of their stc mobile number and that they are entitled to the prize and fill all the necessary documents given by stc.
8.5 All winners must provide identification documents in order to receive the prize. Prizes may be received by a representative of the winner by proxy upon written confirmation from the winner. The following documents shall be accepted for identification: ID card or Passport.
8.6 By participating in the promotion, winners agree that any of their data, including names, surnames, initials, photos and video images, can be used by stc for advertising purposes with no prior consent and free of charge.
8.7 If a winner cannot be contacted within 30 calendar days from the draw date, or a notified winner refuses the prize or fails to appear to collect it within 30 calendar days of notification, then stc or Provider representative will contact the runner-up winners. If none of the runner-up winners or the winner accept the prize or do not show up within one week of notification, then the prize will remain the property of stc and the Provider.
8.8 Prizes are neither transferable nor refundable.
Limitation of liability9.1 stc accepts no responsibility whatsoever for, including without limitation, any error, omission, interruption, defect, delay in operation or transmission, communications line failure when it is not under its direct control and execution.
9.2 stc reserves the right to whenever is deemed necessary to temporarily suspend the promotion for operational reasons (e.g. for repairs, planned maintenance or upgrades). stc promises to restore the promotion as soon as possible after any temporary suspension period.
Disclaimer of warranties10.1 Participants understand and agree that they participate in this promotion at their own risk and willingness and have not been coerced in any manner to participate in the promotion.
10.2 stc makes no warranty, implied or express, that any part of the promotion will be uninterrupted and error-free.
10.3 stc is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or Providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to entrant's or any other person's computer or mobile telephone related to or resulting from participation or downloading any materials in the promotion.
10.4 By entering the promotion, participants agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against stc, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from acceptance or usage of any prize, including without limitation, personal injuries, death and property damage.
Data protection and Publicity11.1 Personal data related to voice, image, name or address and any other relevant information will be included in a filing system belonging to stc as data controller, and can be used for taking part in the promotion as well as publicity mailing, or other purposes relating to stc’s services, unless otherwise indicated.
Governing Law12.1 In case of any disagreement arises, participants can present their complaint to stc and the issue will be decided in accordance with the laws of Kuwait and shall be in compliance with Islamic Sharia principles.